Australia's Best Psychologists & Counselling Experts

Conflict Resolution Perth

Our team is composed of conflict resolution experts to help you create a safe working environment where conflict is resolved and acts as a catalyst towards your organisational improvement.

Our EAP Partners

Experts in Conflict Resolution Perth

We're the ONLY EAP provider to have been trained in Critical Incident Response by the Head of Trauma of Notre Dame & Head of Psychology in the WA Police Force.

We're the ONLY EAP provider to have been trained in Critical Incident Response by the Head of Trauma of Notre Dame & Head of Psychology in the WA Police Force.

Conflict in the workplace may arise as a result of a variety of factors.

It’s crucial to note that conflict itself isn’t a sign of a problematic or dysfunctional working environment, but taking early steps to resolve conflict is crucial to maximise your efficiency as a business and to prevent conflict from escalating.

Employee stress, bullying claims, and increased staff turnover may all result from conflict that has not been addressed and resolved, costing Perth and Australian businesses millions of dollars each year in lost productivity and sick leave.

Running a business of any size involves interactions between people, whether it’s colleagues, levels of management, suppliers or third-parties. While disputes may occur, most can be resolved through swift and facilitated communication between the parties.

At Lifeskills Australia we provide conflict resolution support to allow your business to manage conflict, communicate openly, strengthen relationships, and move forward in a healthy, forward-thinking way.

What is conflict resolution?

Conflict resolution is the process by which two or more parties engaged in a disagreement, dispute, or debate reach an agreement resolving it. If this sounds overly technical, a simpler approach to conflict resolution is that it’s about problem-solving.

When two or more parties can reach a peaceful resolution, everybody wins – from employees to management and the organisation as a whole.

Conflict resolution is necessary as moving parts in any business, large or small, can result in disagreements. These may be the result of conflict between colleagues, between supervisors and subordinates, or between clients and service providers.

No ‘one-size-fits-all’ approach is successful within a wider conflict management plan. At Lifeskills Australia we take the time to understand your organisation and deliver proactive, practical strategies to help you find balance and more forward with all stakeholders feeling heard and understood.

How can I resolve conflict in the workplace?

A number of skills are needed for you to resolve conflicts in the workplace effectively.

It’s worth pointing out that conflict can be good for organisations in certain situations because it encourages open-mindedness and helps avoid the tendency toward group think that many organisations fall prey to. Discourse and open conversations are vital to give your business the flexibility and forward-thinking approach needed to compete in your industry. The key is learning how to manage conflict effectively so that it can serve as a catalyst, rather than a hindrance, to organisational improvement.

Resolving conflict in the workplace internally may look appealing, but this risks a further divide between management and lower level employees. Bringing a third-party mediator allows you to support your team’s needs and develop trust that will benefit your business in the long run.

At Lifeskills Australia we will help your staff:

✔️ Clarify the disagreement
✔️ Establish a common goal for all parties
✔️ Discuss ways to meet the common goal
✔️ Determine the barriers to the common goal
✔️ Agree on the best way to resolve conflict

When all parties are able to acknowledge the agreed upon solution and determine individual responsibilities moving forward, you’ll have a foundation for conflict resolution in the DNA of your organisation moving forward.

Conflict resolution to prevent workplace bullying

Workplace conflict can become damaging and spiral outside professional differences.

Victims of workplace bullying may develop mental health challenges such as anxiety or depression, with 1 in 3 women and 1 in 5 men claiming they’ve been bullied at work in the past 12 months.

Workplace bullying may often be difficult to detect, with examples including:

– Deliberately being ignored
– Being falsely accused of mistakes
– Exposure to harassment
– Being sworn at or yelled at repeatedly
– Unfair treatment due to gender
– Subject to workplace violence

No matter what the specific example looks like, workplace bullying has no place in Perth or Australian organisations. From an employer perspective unchecked workplace bullying has the potential to hurt staff morale, increase staff turnover, and damage productivity.

For employees, workplace bullying can lead to mental health challenges and a feeling of distrust between individuals and levels of management.

In Australia, an employer has a legal responsibility under Occupational Health and Safety and anti-discrimination laws to provide a safe workplace. If you’re concerned bullying is impacting your company, reach out to Lifeskills Australia for expert conflict resolution in Perth.

The benefits of conflict resolution in the workplace

Disputes between employees can quickly consume time and energy that reduce team morale and performance. Without addressing conflict and finding ways to move forward without lingering concerns or complaints, your Perth business is at risk.

At Lifeskills Australia we support your business with empathetic and non-judgemental conflict management techniques to:

✔️ Improve communication skills
✔️ Develop strategies to manage stress, frustration and disagreements
✔️ Navigate conflict with respect and maturity
✔️ Overcome conflict to promote optimal productivity
✔️ Gain awareness of conflict resolution strategies to implement in the future

What conflict resolution techniques do you use at Lifeskills Australia?

At Lifeskills Australia we offer non-judgemental and empathetic conflict management services that acknowledge the reality of every Perth and Australian-based business – where people work together, disagreements can occur.

Effective conflict resolution techniques help shape a culture where team members feel comfortable to put forward their opinions without fear of reprisal or judgement. Our strategies centre around open and collaborative mindsets, because conflict can be used constructively to help your organisation become more effective and efficient.

Sources of conflict may arise from work schedules, priorities, costs, finances, opinions, admin procedures and personality. With a range of causes, our conflict resolution techniques may include:

✔️ Problem solving
✔️ Collaboration
✔️ Compromising
✔️ Reconciliation
✔️ Smoothing

For more information on our conflict resolution approach in Perth, Western Australia, reach out and call 1800 870 080 today.

Struggling with work-related issues? Discover how Lifeskills Australia can help with career and work issues here

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Why Choose Lifeskills Australia?

Qualified & Certified
Lifeskills Australia is a team of skilled and certified psychologists and counselling experts working with private & corporate sectors in Australia.
Client-Focused
We are focused on helping our clients achieve a positive work-life balance. We guarantee we can help you deal with challenging situations that often seem overwhelming.
Wide Range of Services
We work with our clients as individuals, couples, families and groups, and we offer Employee Assistance Program (EAP) services for corporations & businesses nation-wide.
Highly Experienced
Lifeskills' highly-experienced team use a wide range of evidence-based practices that are also tested and proven processes tailored to the individual needs of our clients.
We Genuinely Care
At Lifeskills Australia, we genuinely care. Anyone who struggles with life's challenges can get help from our top-rated psychologists and counselling experts, anytime, anywhere.
Fully Registered
Our counsellors, psychologists, career advisors/mentors, psychotherapists, hypnotherapists, sexologists and Clinical Social Workers are fully registered. Each of them meets high standards in education, training, supervised practice, ethical and professional standards, and ongoing professional development.

Testimonials

I walked out of Lifeskills feeling…

“I was taught some great behavioural skills, coping skills and learned about myself and why I behave the way I do”

E.P 52

Trainer/Manager

“Equipped with tools to face challenges that will come. I feel connected to myself, my partner and my children”

L.H 32

Professional Boxer

“ Clearer about decisions and changes I need to make to move forward and face the next chapter ”

 

M.B 45

Broker

“Confident, excited, lighter. I feel like I can breathe again”

S.C 27

Receptionist

“Ready to get back into it and stand in me again. Stronger, lighter, empowered!”

 

N.H 37

Mum

“ Revitalised and with a deeper view on the next chapter of life and career. ”

 

C.H 39

Business Owner

“ Ready to address the next chapter with confidence. ”

E.R 48

Paralegal

“ I have a better understanding of why I am the way I am and that to have a healthy relationship I need to first take care of myself. ”

J.H 27

Physio

“ Accomplished, ready to get on with my life in a cleaner more honest way. ”

 

S.P 30

Sales Adviser

“ I have purpose – and control of my life. ”

K.V 45

Director

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