mediation and conflict resolution

Mediation & Conflict Resolution

mediation conflict resolution

Are you experiencing?

  • Tension between team members
  • Lack of cohesion within teams
  • Reduced team productivity.

Conflict is often an integral part of a workplace environment. However, conflict can be either positive or negative. Mediation is a way to bring people together to talk about any problems. It is a step-by-step way to talk through issues and work things out.

Lifeskills Australia will help clients to identify the cause of team problems and work with individuals and groups to resolve issues and work better with each other. These interventions lead to more original ideas, better teamwork and increased employee satisfaction and productivity.

Some signs suggesting you might need this service:

  • Employees are dissatisfied at work
  • Bullying is occurring within teams
  • Negative feelings between team members

Mediation can help to:

  • Put everything in perspective and decide what is most important
  • Look at a situation from different angles, which can help find a solution
  • Get talking with the other person involved
  • Make sure the other person understands our point of view and we understand theirs
  • Work something out together that everyone involved can live with.

A mediator will sit down with the client and help to talk about the problem and help to work out a way to fix the problem. They don’t make any decisions for the client and they don’t take sides. They just help to have a conversation in a particular way, to help make decisions together about a situation.

Outcomes of the program

  • Identification of sources of conflict
  • Reduction or elimination of team conflict
  • Strategies for the organisation to use moving forward
  • Recommendations for further assistance

Learn more about how we can help with career and work issues here

Workshops you may be interested in…

Stress Management Workshop

This workshop discusses the negative thoughts, feelings and behaviours that start the process of becoming stressful and gives you techniques and strategies on how to prevent stress and turn it into a positive tool.

Mental Health Awareness Training

The Mental Health Awareness training helps Managers and Supervisors deal with employees presenting with or showing signs of mental health issues.

Communication Workshop

Explore a range of proven communication techniques and strategies that can be used to develop and maintain successful relationships both inside and outside the workplace.



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