Leading EAP Provider Australia

One-on-one counselling for your employees and their immediate family (in person, video or phone).

Our workplace counselling services provide individual therapy sessions with the finest clinicians across Australia who will work with you to bring a positive change in your life and in those around you. As part of our comprehensive EAP services, this employee assistance is tailored to support both personal and work-related challenges. As EAP providers, we understand the importance of accessible employee assistance program support.

EAP support is available for all employees to enable them to talk to one of our clinicians when they need it most and at any time of day or night, 365 days a year. Our EAP service providers understand that crises don’t follow business hours, which is why our employee assistance program includes round-the-clock access to qualified professionals. As a leading EAP service provider across Australia, we prioritise rapid EAP support delivery.

A workshop with specific focus on emotion regulation which unpacks the individual’s response to their own anger and to learn how to self-manage and deescalate situations and people. This workplace support service is designed to enhance employee wellbeing and create a healthier work environment as part of our EAP counselling offerings. Our EAP services for employers include this essential training.

Our highly trained response team are available for immediate deployment and will be onsite within hours of an incident occurring with the required resources to execute and deliver a seamless and professional outcome in your time of crisis. As a leading EAP service provider across Australia, we recognise that workplace support services during critical moments are essential for employee wellbeing and organisational resilience. Our EAP services extend to comprehensive crisis support.

Is a process that will help you to know and understand yourself and the world of work to make career, educational and life decisions. Our EAP services include professional career counselling as part of comprehensive employee assistance to support your workforce’s growth and development. As your trusted EAP service provider, we offer this as part of our employee assistance program.

A workshop for new entrants to FIFO exploring the impact of FIFO lifestyle on the whole family breaking down the positives with the negatives and how to navigate this unique working environment to create a healthy life balance. This workplace support service is designed to help employees and families transition successfully, reinforcing why EAP services are essential for FIFO workforces. Our EAP services for employers address unique industry needs.

A psychological assessment of an employee whenever there is an objective and reasonable basis for believing that the employee may be unable to safely and/or effectively perform their duties due to a psychological condition or impairment. Our qualified clinicians conduct these assessments as part of our holistic EAP counselling and workplace support services to support both employee wellbeing and organisational safety. This employee assistance offering is crucial for EAP providers.

Lifeskills Plus + (online portal for self-help learning and resources)

A one stop self-help portal accessed straight from your phone which houses podcasts, videos and reading material covering all facets of mental health to both support and promote self-care and wellbeing for all employees. This digital resource extends your employee assistance program beyond traditional counselling, providing accessible EAP support anytime, anywhere. Our EAP service providers in Australia designed this innovative EAP services tool.

Access for Managers and Supervisors to solution-focused sessions for strategies, guidance and support to deal with issues relating to their role as leaders, conducted confidentially with clinicians who hold broad people management experience. As part of our EAP service provider offering, this hotline ensures leaders have the workplace support services they need to lead effectively and support their teams. Our EAP services for employers prioritise management support.

A process to resolve a dispute and reach an agreement that satisfies all parties involved facilitated by a third party and since conflict is an essential part of being human, effective conflict resolution is not designed to avoid disagreements. Our workplace counselling services and mediation expertise help create healthier work environments as part of our comprehensive EAP services. These employee assistance services are core offerings from our EAP providers.

Customised assessment and reports conducted by suitably qualified clinicians as requested by the client, their legal representative and/or case worker when full consent to release confidential information is held. These clinical services are available through our EAP providers to support your organisation’s specific needs. As a leading EAP services provider across Australia, we deliver thorough EAP counselling assessments.

A whistleblower is someone (who may remain anonymous) with inside knowledge of an organisation who reports misconduct, dishonest or illegal activity that may have occurred within that organisation. There must be reasonable basis that the company, or certain related companies, their officers or employees have committed misconduct, breached laws or acted improperly.

This confidential service demonstrates our commitment to workplace support services and ethical organisational culture, reinforcing why organisations trust our EAP services for employers.

Intensive workplace coaching programme to address identifiable performance gaps to achieve specific goals determined by the employer within the referral. It provides insights into the employee’s workplace conduct or behaviours which may be negatively impacting their work performance. Our EAP service providers specialise in this targeted employee assistance approach.