Conflict Resolution In The Workplace

Conflict resolution is the process by which two or more parties engaged in a disagreement, dispute, or debate reach an agreement resolving it. A number of skills are needed for you to resolve conflicts in the workplace effectively.

 

In fact, conflict can be good for organizations because it encourages open-mindedness and helps avoid the tendency toward group think that many organizations fall prey to. The key is learning how to manage conflict effectively so that it can serve as a catalyst, rather than a hindrance, to organizational improvement.

 

At Lifeskills Australia we will help your staff with:

 

  • Clarify what the disagreement is. …
  • Establish a common goal for both parties. …
  • Discuss ways to meet the common goal. …
  • Determine the barriers to the common goal. …
  • Agree on the best way to resolve the conflict. …
  • Acknowledge the agreed upon solution and determine the responsibilities each party has in the resolution.

Testimonials

 

I walked out of Lifeskills feeling…

“I was taught some great behavioural skills, coping skills and learned about myself and why I behave the way I do”

Trainer/Manager

“Equipped with tools to face challenges that will come. I feel connected to myself, my partner and my children”

Professional Boxer

“ Clearer about decisions and changes I need to make to move forward and face the next chapter ”

 

Broker

“Confident, excited, lighter. I feel like I can breathe again”

Receptionist

“Ready to get back into it and stand in me again. Stronger, lighter, empowered!”

 

Mum

“ Revitalised and with a deeper view on the next chapter of life and career. ”

 

Business Owner

“ Ready to address the next chapter with confidence. ”

Paralegal

“ I have a better understanding of why I am the way I am and that to have a healthy relationship I need to first take care of myself. ”

Physio

“ Accomplished, ready to get on with my life in a cleaner more honest way. ”

 

Sales Adviser

“ I have purpose – and control of my life. ”

Director

Don't Wait Any Longer. Start Forging Your Own Path Today!

Contact

info@lifeskillsaustralia.com.au
1800 870 080

Head Office

13-348 Albany Hwy Victoria Park 6100

P.O. Box 1215 East Victoria Park 6981

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