Prioritising mental health
Provide mental health education for all levels of staff to raise awareness, increase understanding and encourage open discussion.
Trusting, fair & respectful culture
Provide employees at all levels with skills to interact with honesty and respect with colleagues and customers, clients and the public.
Open & honest leadership
Employ effective leadership to give employees a sense of shared purpose in the goals of the organisation.
Good job design
Match job roles to people’s skills and abilities, ensure they are physically safe and offer working arrangements that suit employees.
Set tasks that can be accomplished successfully in a reasonable time, using readily available resources.
Offer an environment where employees have regular two-way feedback and are encouraged, acknowledged and rewarded.
Inclusion & influence
Arrange for employees to have control of the way they work and input to the important decisions of the organisation.
Recognise the importance of work/life balance and provide employees the opportunity to balance the demands of work, family and personal life.
Mental health support
Ensure that managers and staff are responsive to employees’ mental health conditions, regardless of cause and that adjustments to work and counselling support are available.