Why Choose Lifeskills Australia as Your EAP Provider
Our team understands that time is limited and trust is earned. Every counselling plan is designed for impact, clarity and long-term value.
Partnership with Purpose
At Lifeskills Australia, we are more than a service provider. We partner with your business to understand your culture, listen to your workforce needs and deliver targeted support that reflects your commitment to wellbeing.
Whether you’re looking to implement FIFO counselling as a standalone support or as part of a broader EAP, we’ll guide you through the process from planning to delivery.
Employee Assistance Programs (EAP) aim to ensure that all Australian workers
are supported and provided with preventive and proactive interventions for the early detection, identification and/or resolution of both work and personal problems that may adversely affect performance and wellbeing
As part of the EAP, the employer will offer staff members several counselling sessions at no expense to the employee. This includes access to workplace counselling services designed to address various employee needs.
Due to regulated and legislated confidentiality policies and protocols, all appointments made through an EAP are 100% confidential. EAP providers cannot disclose any information to the employer, ensuring that any employee seeking counselling does not feel they are jeopardising their future within the organisation.
Benefits of EAP Counselling
EAP can help in the early detection of identifying and resolving personal or work issues that may be adversely affecting employees’ job performance, health, and well-being. EAP is solution-focused and confidential and has the following benefits:
Key Services from Your EAP Provider
One-on-one counselling for your employees and their immediate family (in person, video or phone)
Individual therapy sessions with the finest Clinicians across Australia who will work with you to bring a positive change in your life and in those around you.
Support is available for all employees to enable them to talk to one of our clinicians when they need it most and at any time of day or night, 365 days a year.
A workshop with specific focus on emotion regulation which unpacks the individual’s response to their own anger and to learn how to self-manage and deescalate situations and people.
Our highly trained response team are available for immediate deployment and will be onsite within hours of an incident occurring with the required resources to execute and deliver a seamless and professional outcome in your time of crisis.
Is a process that will help you to know and understand yourself and the world of work to make career, educational and life decisions.
A workshop for new entrants to FIFO exploring the impact of FIFO lifestyle on the whole family breaking down the positives with the negatives and how to navigate this unique working environment to create a healthy life balance
A psychological assessment of an employee whenever there is an objective and reasonable basis for believing that the employee may be unable to safely and/or effectively perform their duties due to a psychological condition or impairment.
Lifeskills Plus + (online portal for self-help learning and resources
A one stop self-help portal accessed straight from your phone which houses podcasts, videos and reading material covering all facets of mental health to both support and promote self-care and wellbeing for all employees.
Access for Managers & Supervisors to solution focused sessions for strategies, guidance and support to deal with issues relating to their role as leaders, conducted confidentially with clinicians who hold broad people management experience.
A process to resolve a dispute and reach an agreement that satisfies all parties involved facilitated by a third party and since conflict is an essential part of being human, effective conflict resolution is not designed to avoid disagreements.
Customised assessment and reports conducted by suitably qualified clinicians as requested by the client, their legal representative and/or case worker when full consent to release confidential information is held.
A whistleblower is someone (who may remain anonymous) with inside knowledge of an organisation who reports misconduct, dishonest or illegal activity that may have occurred within that organisation. There must be reasonable basis that the company, or certain related companies, their officers or employees have committed misconduct, breached laws or acted improperly.
Intensive workplace coaching programme to address identifiable performance gaps to achieve specific goals determined by the employer within the referral. It provides insights into the employee’s workplace conduct or behaviours which may be negatively impacting their work performance.
All individually customised and tailored to the specific requirements of the employer conducted either at the workplace, our Training Centre in Victoria Park or Online.
FIFO Relationship and Family Counselling That Supports Retention
Strong relationships and stable home lives play a key role in whether workers continue in the FIFO model. When family dynamics break down, absenteeism and attrition often follow. We offer relationship and family counselling that helps employees and their partners communicate effectively, manage stress and build resilience as a unit. Services are structured to fit within rosters and delivered in person, by phone or over video. By helping workers stabilise their home life, your organisation protects workforce continuity and supports long-term commitment.
Make An Enquiry
Looking for an EAP Program? Discover EAP Assist in Perth!
Enquire here and our General Manager, Mary Worthington, will be in touch with further details and to discuss your requirements.