What is EAP? Employee Assistance Programs (EAP’s) are employee benefit programs offered by many employers

We believe that the health and well being of a company’s workforce is imperative to the success of the business and by having staff operating at optimal health not only benefits the employee but the employer and the whole work environment.

 EAPs are intended to help employees deal with personal problems that might adversely impact their job performance, health, and well-being.

 EAPs generally include short-term counselling and referral services for employees and their household members.

How does it work?

As part of the EAP the Employer will offer staff members a number of counselling sessions at no expense to the Employee, either via company vouchers or by the EAP Provider invoicing the Company directly for services rendered.

The Aim of EAP

EAP’s aim to ensure that all Australian workers are supported and provided with preventive and proactive interventions for the early detection, identification and/or resolution of both work and personal problems that may adversely affect performance and wellbeing.

Lifeskills Australia – EAP


Lifeskills Australia has been providing EAP Counselling services for work and non – work related issues, to employees and their families for the past 8 years.

Some reasons for referral are:


 Dealing with workplace conflict

 Work-life balance issues

 Interpersonal issues

 Substance abuse

 Discrimination and harassment


 Marital, family and other personal issues

 Dealing with loss and grief

 Adjustment during times of organisational change; including redundancy/end of contract

Lifeskills recognises that every organisation is different and can tailor the EAP structure and referral system to suit your individual needs and preferences within your organisation.


Due to strict Confidentially Policies within the Counselling Association all appointments made through an EAP are strictly confidential.

EAP Providers cannot disclose any information to the Employer. This is so any Employee seeking counselling does not feel they are potentially endangering their future within the organization.

Employees have access to our EAP hotline 24 hours a day, 7 days a week. There is no need to wait until they get to work or worry about calling from work during work hours.

Achieving Outcomes

Head Office

13/348 Albany Hwy, Victoria Park, WA 6100

P: 1800 870 080

Email: Info@lifeskillsaustralia.com.au

Kalgoorlie Office

Vosper House 7/31–33 Dugan St Kalgoorlie WA 6431

Other Locations (National)

  Sydney NSW

  Wagga Wagga NSW

  Canberra NSW

  Brisbane QLD

  Mount Isa QLD

  Gold Coast QLD

  Sunshine Coast QLD

  Geraldton WA

  Busselton WA

  Bunbury WA

  Adelaide SA

  Alice Springs NT

  Melbourne VIC

For further information or for a formal proposal outlining our services, terms and fee structure please contact our Office Manager, Lita Santos on 1800 870 080 or email: admin@lifeskillsaustralia.com.au



I walked out of Lifeskills feeling…

“I was taught some great behavioural skills, coping skills and learned about myself and why I behave the way I do”


“Equipped with tools to face challenges that will come. I feel connected to myself, my partner and my children”

Professional Boxer

“ Clearer about decisions and changes I need to make to move forward and face the next chapter ”



“Confident, excited, lighter. I feel like I can breathe again”


“Ready to get back into it and stand in me again. Stronger, lighter, empowered!”



“ Revitalised and with a deeper view on the next chapter of life and career. ”


Business Owner

“ Ready to address the next chapter with confidence. ”


“ I have a better understanding of why I am the way I am and that to have a healthy relationship I need to first take care of myself. ”


“ Accomplished, ready to get on with my life in a cleaner more honest way. ”


Sales Adviser

“ I have purpose – and control of my life. ”


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1800 870 080

Head Office

13-348 Albany Hwy Victoria Park 6100

P.O. Box 1215 East Victoria Park 6981


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