Highly Skilled Australian Psychologists & Counselling Professionals

What Is EAP

Employee Assistance Programs or EAP provide confidential & effective solution-focused counselling to employees and their families in Australia. Give us a call on 1800 870 080 to get advice.

Our EAP Partners

We're the ONLY EAP provider to have been trained in Critical Incident Response by the Head of Trauma of Notre Dame & Head of Psychology in the WA Police Force.

We're the ONLY EAP provider to have been trained in Critical Incident Response by the Head of Trauma of Notre Dame & Head of Psychology in the WA Police Force.

What is EAP?

Employee Assistance Programs (EAP’s) are employee benefit programs
offered by many employers

For your business to succeed long term, you need a work culture that supports happy, healthy employees.

Your employees are the backbone of your operations and your internal company culture has a significant impact on the way your brand does business.

When staff operate at optimal health – both mentally and physically – it not only benefits the employee and their productivity, it is incredibly beneficial to employers and the work environment as a whole.

In the modern era, how can employers support their employees in the workplace to seek help if needed?

Looking for the Counselling has to offer? Get Advice!

What Is An Employee Assistance Program?

Employee Assistance Programs (EAP’s) are offered by many employers, with the intention aim to help employees deal with personal problems that might adversely affect their job performance, health and well-being.

To support employees, EAPs generally include short-term counselling and referral services for employees and their household members to work through any problems or adversity they may be facing.

How Does It Work?

Many employees may delay or resist seeking help and support for issues because of the costs associated. As part of your workplace EAP, employees are offered a number of counselling sessions at no expense to the employee.

EAP services may be redeemed via vouchers provided to the employee, or the EAP provider may invoice the company directly for any services used.

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The Aim of EAP

Employee Assistance Programs aim to ensure that all Australian workers are supported with access to preventive and proactive interventions for the early detection, identification and/or resolution of both work and personal problems, which may adversely affect performance and wellbeing.

EAP services provide confidential and effective solution-focused counselling to employees and their families for a number of reasons.

Some reasons that employees are referred to EAP counselling include:

  • Dealing with workplace conflict
  • Work-life balance issues
  • Interpersonal issues
  • Substance abuse
  • Discrimination and harassment
  • Bullying
  • Marital, family and other personal issues
  • Dealing with loss and grief
  • Adjustment during times of organisational change, including redundancy/end of contract
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Benefits to Employers

As an employer, it is important to recognise the significant role that employees make to the success of your business. By implementing an Employee Assistance Program, you are not only letting your employees know that you care for their wellbeing; you are also making changes to improve the overall culture in your workplace.

Encouraging employees to seek EAP counselling for their home or work-related problems can help to minimise the incidence of absenteeism and poor performance, which may usually account for a significant loss in revenue for your business.

EAP services can also reduce the effects of stress, anxiety and depression, which may normally impact the affected employee and their fellow work colleagues, and generally improve staff morale and productivity in the workplace.

Benefits to Employees

Employees and management within a company can all benefit from EAP services, such as counselling, as the services help employees to work through a number of work-related issues and issues from their home life, which may affect their work performance.

Employee Assistance Programs are also free to employees, which alleviates the added stress that may be associated with financial worries or hardship.


Due to strict confidentiality policies within the Australian Counselling Association and the Australian Health Practitioners Regulation Agency all appointments made through an EAP are strictly confidential.

EAP Providers cannot disclose any information to the Employer, this is so any Employee seeking counselling does not feel they are potentially endangering their future within the organisation.

Employees have access to our EAP Hotline 24 hours a day, 7 days a week. There is no need to wait until they get to work or worry about calling us from work during work hours.

Employees have access to our EAP Hotline 24 hours a day, 7 days a week. There is no need to wait until they get to work or worry about calling us from work during work hours.

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Why should you Choose LifeSkills Australia as your EAP Provider?

At LifeSkills Australia, we adhere to strict Confidentiality Policies to ensure that any EAP services provided to employees are entirely confidential.

Confidentiality is important to employees who may be seeking EAP counselling, as it gives them the peace of mind that any matters discussed during their session will not jeopardise their employment with the company.

Employees have access to our EAP services hotline, which operates 24 hours a day, seven days a week, so there is no need to wait until they get to work or worry about calling from work during office hours.

As employees across Australia struggle to find a work-life balance while managing any stress, health issues or mental health issues they may face, it makes sense from both a business and a personal point of view for employers to work with LifeSkills Australia to put an EAP in place to support their employees.

Looking for trusted providers of Employee Assistance Program Perth? Give us a call on 1800 870 080.

Why Choose Lifeskills Australia?

Qualified & Certified
Lifeskills Australia is a team of skilled and certified psychologists and counselling professionals working with private & corporate sectors in Australia.
We are focused on helping our clients achieve a positive work-life balance. We guarantee we can help you deal with challenging situations that often seem overwhelming.
Wide Range of Services
We work with our clients as individuals, couples, families and groups, and we offer Employee Assistance Program (EAP) services for corporations & businesses nation-wide.
Highly Experienced
Lifeskills' highly-experienced team use a wide range of evidence-based practices that are also tested and proven processes tailored to the individual needs of our clients.
We Genuinely Care
At Lifeskills Australia, we genuinely care. Anyone who struggles with life's challenges can get help from our top-rated psychologists and counselling professionals, anytime, anywhere.
Fully Registered
Our counsellors, psychologists, career advisors/mentors, psychotherapists, hypnotherapists, sexologists and Clinical Social Workers are fully registered. Each of them meets high standards in education, training, supervised practice, ethical and professional standards, and ongoing professional development.


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